In South Sudan, sexual assault remains a constant risk for many women, with the lack of access to proper medical care and services exacerbating the situation. While one aid group is trying to use technology to bridge the gap and provide quicker assistance to survivors, challenges such as low connectivity, high illiteracy, and concerns about data privacy still persist.
A chatbot developed by an Israel-based organization on WhatsApp has been piloted to anonymously collect information from survivors of sexual assault and notify social workers immediately. This technology aims to improve communication and provide help within hours of an incident being reported. However, concerns about data privacy and the potential misuse of information exist.
Despite these challenges, technology has the potential to improve reporting and response to gender-based violence in South Sudan. Aid organizations are exploring ways to utilize technology to provide remote assistance to survivors, taking into consideration factors such as literacy rates and access to devices.
Stigma surrounding sexual assault and limited access to services further complicate efforts to help survivors in South Sudan. The recent freeze of USAID funding by President Trump has worsened the situation, leading to closures of essential services for women affected by gender-based violence.
While technology can play a crucial role in addressing these challenges, experts emphasize the need for community engagement and ensuring accessibility for all individuals, including those with low literacy and limited access to devices. Survivors of sexual assault stress the importance of being heard and receiving support, whether through technology or in-person interactions with aid workers.
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